Baptist Health Jacksonville Optimizes OR Utilization with Advanced Analytics to Achieve 16% Increase in PTU

Speakers

Sara Hubbard Principal Consultant, Operational Performance Improvement, Baptist Health
Sara Hubbard, MBA, MA, LSSB, CPT, SHRM-SCP
Principal Consultant, Operational Performance Improvement, Baptist Health, Jacksonville
Nicole B. Thomas, FACHE Hospital President, Baptist Medical Center Jacksonville
Nicole B. Thomas, FACHE
Hospital President Baptist Medical Center, Jacksonville

Summary

Operating rooms are the economic engine for most health systems, so their optimization is critical to the financial health of the whole organization. However, OR utilization is often constrained by inefficient processes (e.g. block allocation, finding open time), deep-rooted cultures and “scarcity mindsets”, and emphasis on metrics that do not have a significant impact on OR utilization. ORs with these challenges need tools to increase access, accountability, and transparency, which go beyond the standard capabilities EHRs can provide.

It is frustrating for hospital leaders to base very expensive decisions, such as whether to build a new OR or purchase an additional robot, on anecdotal or inaccurate information. It is also stressful to have difficult conversations with surgeons about block utilization, particularly when the surgeons may take their cases elsewhere. These issues continue to persist, despite best efforts around performance improvement. How can hospitals move past these constraints and efficiently make better decisions?

In this session, join Baptist Medical Center Jacksonville’s President and Baptist Health Jacksonville’s Principal Consultant, Operational Performance Improvement to hear about their journey toward perioperative operational excellence. Learn how the health system is breaking through these historical barriers with the advanced predictive and prescriptive analytics tools offered by LeanTaaS’ iQueue for Operating Rooms solution. These improved data transparency and decision making, helping OR stakeholders fill valuable time during the day that had previously gone unused, particularly during the unpredictable waves of the pandemic.

Viewers of this webinar will be able to: 

  • Describe the interaction of OR constraints like process inefficiency, cultures of scarcity, and metrics that are not meaningful
  • Explain how adopting predictive and prescriptive analytics tools can improve data transparency and decision-making
  • Analyze how Baptist Health leveraged these tools to break barriers and improve perioperative optimization 

Results

22%Decrease in unused blocks
16%Increase in prime time utilization
4Additional cases placed on OR schedules per day
[We] saw immediate results…after piloting on our first site. We saw a record number of cases completed…two out of the three months, and a record number of OR minutes...we were actually performing our cases during our business hours, instead of having staff standing around or going later into the evening.
Sara Hubbard, MBA, MA, LSSB, CPT, SHRM-SCP
Principal Consultant, Operational Performance Improvement, Baptist Health, Jacksonville

Related resources

Lexington Medical Center logo featuring a green abstract design on the left and "Lexington Medical Center" in bold black text on the right.
Operating Rooms
Unlocking Your ORs' Potential: Lexington Medical Center Deploys Data-Driven Strategies for Maximizing Efficiency, Easing Staff Challenges, and Achieving a 6% Increase in Block Utilization
Ochsner Health logo featuring a stylized human figure with a yellow circle, and text reading "Ochsner Health System" in blue letters.
Operating Rooms
Transforming Surgical Services: Ochsner Health's Strategies for Enhancing Surgeon Engagement and Optimizing Block Time & Robotic Efficiency to Drive 10% Increase in Robot Utilization
CommonSpirit logo with gray text and a stylized purple cross symbol on the upper right, reflecting its connection to Dignity Health.
Enterprise Health Operating Rooms
Transforming Perioperative Performance: CommonSpirit Health Unites AI, Automation, and Change Management to Deliver a $40M ROI
Baylor Scott & White Health logo featuring a blue and teal cross symbol on the left and the organization’s name in blue and gold text on the right, representing excellence in healthcare solutions like OR utilization with iQueue.
Operating Rooms
How One Baylor Scott & White Medical Center Facility Helped Make Timely and Confident Strategic Decisions to Improve OR Block Utilization by 30%
University of Kansas Health System logo
Operating Rooms
Critical Components of OR Performance: How The University of Kansas Health System Built Stakeholder Engagement with Credible Data to Increase Block Utilization by 11%
Logo for Orthopedic + Fracture Specialists with the tagline "Put Your Life in Motion" displayed below the name, reflecting a commitment to surgical scheduling efficiency improvement.
Operating Rooms
From Backlog to Booked: Accelerating Case Velocity
Logos for The University of Kansas Health System and Iowa Health Care on a white background, representing leaders in data-driven surgical operations management.
Operating Rooms
Transforming Surgical Operations to Withstand Policy Shocks
Logo for Pomona Valley Hospital Medical Center, featuring the hospital name in white text on a maroon background with a decorative arch design above, symbolizing the capacity to care with intelligent workflows.
Operating Rooms
How Pomona Valley Hospital Medical Center Cleared Its Entire Surgical Backlog in 3 Months
LeanTaaS logo - Home
Operating Rooms
Winning the Complexity Game: Perioperative Orchestration of Supply and Demand
WakeMed Health logo with gray text and a red circular emblem featuring a white abstract design on the right side.
Operating Rooms
From Operating Rooms to Procedural Rooms:How WakeMed Created 10%+ More Capacity Without New Construction

Ready to get started?

Take the first step towards unlocking capacity, generating ROI, and increasing patient access.

Click to access the login or register cheese