How Baptist Health Jacksonville and OHSU Used Innovative Approaches to Address Staffing Challenges in Operating Rooms, Resulting in 11% Increase in PTU at Baptist and Adding 25 More Cases/Month in Prime Time in Main ORs at OHSU
While simultaneously undergoing fluctuations in surgical case volume due to influxes of inpatient admissions during the COVID-19 pandemic, perioperative departments also experienced critical staffing shortages. These shortages were exacerbated by quarantined staff, leading to depletion of both employees and contractors, which in turn increased costs in efforts to supplement with additional travel staff or investment […]
How Novant Health Achieved a 41% Reduction in Average Patient Wait Time, and Opened a Large Infusion Center With a Small Waiting Room
Novant Health’s infusion center branches had already struggled to align an unpredictable pattern of demand for appointments with a limited supply of physicians, staff, equipment, and infusion chairs. Centers experienced midday crunches of high patient volume, lack of available resources, patient dissatisfaction due to high wait times, and nurses who were overworked by patient bottlenecks. […]