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Webinar

Digital Transformation at Baptist Health Jacksonville: Best Practices in Scaling Disruptive Tech, for a 45% Increase in Use of OR Robotic Minutes

Speakers

Aaron Miri
Aaron Miri, MBA, FCHIME, FHIMSS, CHCIO
Senior Vice President and Chief Digital and Information Officer, Baptist Health
Amy Huveldt
Amy Huveldt, PE, MBA, ASQ, CSSBB
Vice President of Performance Excellence, Baptist Health

Summary

AI alone is not a strategy – it’s a means to enable one. To achieve true transformation, health systems and hospitals must marry advanced digital technology and automation with strategic organizational goals, powered by the right people and proven processes. Long term success also depends on building a culture that supports innovation through a commitment to clinical excellence, workforce development, and process improvement. When this foundation is applied, AI-based analytics solutions can empower internal teams to drive visibility, action, and remarkable results across the entire system.

In this session, join two leaders from Baptist Health Jacksonville to learn how they successfully scaled disruptive, AI-based technology across their enterprise. They will share a case study showing how this innovation applied in the OR, where they deployed LeanTaaS’ AI-powered iQueue for Operating Rooms solution to help improve efficiency and utilization. 

The presentation covers best practices and results, including a significant increase in robotic case minutes and utilization of prime hours. This translates to increased revenue, decreased burnout, and improved patient care, all of which are helping Baptist Health Jacksonville achieve their greatest organizational goal – the quadruple aim. 

Viewers of this webinar will be able to:

  • Understand the importance of aligning digital transformation initiatives with organizational goals and building a culture that supports innovation, clinical excellence, and process improvement
  • Discuss best practices in scaling disruptive, AI-based technology across an enterprise, including strategies for implementation and adoption to drive visibility, action, and measurable results
  • Describe how AI-based analytic solutions can empower internal teams to drive visibility, action, and remarkable results across the entire healthcare system, including increased revenue, decreased burnout, and improved patient care

Results

28%Increase year over year in OR robot utilization
45%Increase in robotic minutes
22%Decrease in abandoned blocks system-wide
Baptist’s three robots were in such high demand, and despite showing consistently low utilization, we were fielding requests for new robots...Using healthcare analytics from iQueue, we could not only see which surgeons were consistently using the robots, but also ensure those surgeons were guaranteed use of the robots at times that worked for them.
Amy Huveldt, PE, MBA, ASQ CSSBB
Vice President of Performance Excellence, Baptist Health

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Chapter 1: The Looming Challenge

If you work in the healthcare industry, or even if you’re just an interested observer, you don’t need a book to tell you that the financial pressure is on as never before. A perfect storm of circumstances is swirling together, one that will make survivability, not to mention profitability, a greater challenge for healthcare companies than we’ve seen in the modern era.

As with banks, retailers, and airlines, which had to rapidly enhance their brick-and-mortar footprints with robust online business models—it is the early movers eager to gain new efficiencies that will thrive and gain market share. The slow-to-move and the inefficient will end up being consolidated into larger health systems seeking to expand their geographical footprints.

The pressures on healthcare

Let’s look at just a few of the looming challenges healthcare must meet head-on.

An aging population

By the year 2030, the number of adults sixty-five years of age or older will exceed the number of children eighteen years or younger in the United States. We are living longer than our parents did. Positive news for sure, but problematic for several reasons.

The older we get, the more medical help we need. Older people have more chronic diseases. By 2025, nearly 50 percent of the population will suffer from one or more chronic diseases that will require ongoing medical intervention. This combination of an aging population and an increase in chronic diseases will create a ballooning demand for healthcare services.

Read more