Digital Transformation at Baptist Health Jacksonville: Best Practices in Scaling Disruptive Tech, for a 45% Increase in Use of OR Robotic Minutes

Speakers

A man in a dark suit and light blue tie smiles at the camera against a solid blue background, representing Baptist Health Jacksonville.
Aaron Miri, MBA, FCHIME, FHIMSS, CHCIO
Senior Vice President and Chief Digital and Information Officer, Baptist Health
Woman with long dark hair wearing a black blazer and white shirt, smiling in front of a plain gradient background.
Amy Huveldt, PE, MBA, ASQ, CSSBB
Vice President of Performance Excellence, Baptist Health

Summary

AI alone is not a strategy – it’s a means to enable one. To achieve true transformation, health systems and hospitals must marry advanced digital technology and automation with strategic organizational goals, powered by the right people and proven processes. Long term success also depends on building a culture that supports innovation through a commitment to clinical excellence, workforce development, and process improvement. When this foundation is applied, AI-based analytics solutions can empower internal teams to drive visibility, action, and remarkable results across the entire system.

In this session, join two leaders from Baptist Health Jacksonville to learn how they successfully scaled disruptive, AI-based technology across their enterprise. They will share a case study showing how this innovation applied in the OR, where they deployed LeanTaaS’ AI-powered iQueue for Operating Rooms solution to help improve efficiency and utilization. 

The presentation covers best practices and results, including a significant increase in robotic case minutes and utilization of prime hours. This translates to increased revenue, decreased burnout, and improved patient care, all of which are helping Baptist Health Jacksonville achieve their greatest organizational goal – the quadruple aim. 

Viewers of this webinar will be able to:

  • Understand the importance of aligning digital transformation initiatives with organizational goals and building a culture that supports innovation, clinical excellence, and process improvement
  • Discuss best practices in scaling disruptive, AI-based technology across an enterprise, including strategies for implementation and adoption to drive visibility, action, and measurable results
  • Describe how AI-based analytic solutions can empower internal teams to drive visibility, action, and remarkable results across the entire healthcare system, including increased revenue, decreased burnout, and improved patient care

Results

28%Increase year over year in OR robot utilization
45%Increase in robotic minutes
22%Decrease in abandoned blocks system-wide
Baptist’s three robots were in such high demand, and despite showing consistently low utilization, we were fielding requests for new robots...Using healthcare analytics from iQueue, we could not only see which surgeons were consistently using the robots, but also ensure those surgeons were guaranteed use of the robots at times that worked for them.
Amy Huveldt, PE, MBA, ASQ CSSBB
Vice President of Performance Excellence, Baptist Health

Related resources

Lexington Medical Center logo featuring a green abstract design on the left and "Lexington Medical Center" in bold black text on the right.
Operating Rooms
Unlocking Your ORs' Potential: Lexington Medical Center Deploys Data-Driven Strategies for Maximizing Efficiency, Easing Staff Challenges, and Achieving a 6% Increase in Block Utilization
Ochsner Health logo featuring a stylized human figure with a yellow circle, and text reading "Ochsner Health System" in blue letters.
Operating Rooms
Transforming Surgical Services: Ochsner Health's Strategies for Enhancing Surgeon Engagement and Optimizing Block Time & Robotic Efficiency to Drive 10% Increase in Robot Utilization
CommonSpirit logo with gray text and a stylized purple cross symbol on the upper right, reflecting its connection to Dignity Health.
Enterprise Health Operating Rooms
Transforming Perioperative Performance: CommonSpirit Health Unites AI, Automation, and Change Management to Deliver a $40M ROI
Baylor Scott & White Health logo featuring a blue and teal cross symbol on the left and the organization’s name in blue and gold text on the right, representing excellence in healthcare solutions like OR utilization with iQueue.
Operating Rooms
How One Baylor Scott & White Medical Center Facility Helped Make Timely and Confident Strategic Decisions to Improve OR Block Utilization by 30%
University of Kansas Health System logo
Operating Rooms
Critical Components of OR Performance: How The University of Kansas Health System Built Stakeholder Engagement with Credible Data to Increase Block Utilization by 11%
LeanTaaS logo featuring three blue vertical bars of increasing height next to the company name in black text on a light background.
Enterprise Health
Achieving Excellence In Hospital Operations - A CEO's Perspective
LeanTaaS logo - Home
Enterprise Health
AI-Powered Hospital Operations: Unlocking Scarce Capacity & Delivering Strong ROI
The UCHealth logo features the word "uchealth" in lowercase, dark red letters with a curved line underneath, reflecting their innovative spirit in areas like reducing no-shows with iQueue.
Enterprise Health
Achieving Excellence in Hospital Operations - A CIO’s Perspective
LeanTaaS logo - Home
Enterprise Health
Make AI Work for the Workforce: Empowering Staff and Systems to Thrive
WakeMed Health logo with gray text and a red circular emblem featuring a white abstract design on the right side.
Operating Rooms
From Operating Rooms to Procedural Rooms:How WakeMed Created 10%+ More Capacity Without New Construction

Ready to get started?

Take the first step towards unlocking capacity, generating ROI, and increasing patient access.

Click to access the login or register cheese