Lessons From Leaders at CommonSpirit and Novant Health: How to Increase ROI Through AI

Speakers

A man with short curly hair and a beard, dressed in a navy suit, blue-checkered shirt, and pink tie, smiles at the camera against a plain background—ready to share insights on how to increase ROI through AI.
Brian Dawson, MSN, RN-BC, CNOR, CSSM
System VP of Perioperative Services CommonSpirit Health
A woman with straight blonde hair, wearing hoop earrings, a red scarf, and a black jacket, poses in front of a plain dark background—an image that could accompany articles on how to increase ROI through AI in fashion marketing.
Angela Yochem
EVP, Chief Transformation & Digital Officer Novant Health
Man wearing a dark suit, white shirt, and patterned pink tie, smiling at the camera against a plain light background—reflecting confidence in fostering healthcare partnerships.
Sanjeev Agrawal, MS
Chief Operating Officer & President LeanTaaS

Summary

As they face financial headwinds, staffing shortages, and growing demands for care, the ability for health systems to successfully do more with less becomes more critical than ever. A combination of AI technology, automation, and organizational change management is key to creating efficiency in health systems and delivering ROI. 

In this session, Sanjeev Agrawal, COO of AI technology company LeanTaaS, joins with the leaders of two major health systems to discuss how they successfully integrated innovative technology into their organizations, to deliver higher access to care for patients and yield powerful financial results. 

Brian Dawson, System VP of Perioperative Services at Chicago-based CommonSpirit Health, describes how the health system used the power of AI, machine learning, and automation in their operating rooms to drive towards perioperative excellence. By leveraging LeanTaaS’ technology and change management expertise and closely communicating with stakeholders to deliver success at every step of implementation, CommonSpirit unlocked the economic potential of its operating rooms. 

Angela Yochem, the Chief Transformation and Digital Officer of North and South Carolina health system Novant Health, then discusses the keys to building the right infrastructure, data, and foundation to ensure the organization is technically ready to bring about digital transformation. These include insights into culture, process change, and acquiring the right buy-in from leadership. With this infrastructure, Novant Health became able to swiftly adopt innovative technologies like AI to accommodate higher volumes of patients and empower staff to do more. 

Viewers of this webinar will be able to: 

  • Explain why organizational change management is essential to implementing transformative technology throughout the health system 
  • Describe the process and significance of building an infrastructure to support health system transformation through AI technology 
  • Analyze the role of a third party partner in adopting new technology quickly, nimbly, and effectively throughout the health system

Results

153%Increase in blocks released (CommonSpirit)
14.5x Increase in ROI (CommonSpirit)
4%Increase in OR usage minutes (Novant Health)
3%Increase in case volume (Novant Health)
I think it’s imperative today that we use AI to collect data to make business decisions.
Brian Dawson, MSN, RN-BC, CNOR, CSSM
System VP of Perioperative Services, CommonSpirit Health

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