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Baptist Health Jacksonville Optimizes OR Utilization with Advanced Analytics to Achieve 16% Increase in PTU

Speakers

Sara Hubbard Principal Consultant, Operational Performance Improvement, Baptist Health
Sara Hubbard, MBA, MA, LSSB, CPT, SHRM-SCP
Principal Consultant, Operational Performance Improvement, Baptist Health, Jacksonville
Nicole B. Thomas, FACHE Hospital President, Baptist Medical Center Jacksonville
Nicole B. Thomas, FACHE
Hospital President Baptist Medical Center, Jacksonville

Summary

Operating rooms are the economic engine for most health systems, so their optimization is critical to the financial health of the whole organization. However, OR utilization is often constrained by inefficient processes (e.g. block allocation, finding open time), deep-rooted cultures and “scarcity mindsets”, and emphasis on metrics that do not have a significant impact on OR utilization. ORs with these challenges need tools to increase access, accountability, and transparency, which go beyond the standard capabilities EHRs can provide.

It is frustrating for hospital leaders to base very expensive decisions, such as whether to build a new OR or purchase an additional robot, on anecdotal or inaccurate information. It is also stressful to have difficult conversations with surgeons about block utilization, particularly when the surgeons may take their cases elsewhere. These issues continue to persist, despite best efforts around performance improvement. How can hospitals move past these constraints and efficiently make better decisions?

In this session, join Baptist Medical Center Jacksonville’s President and Baptist Health Jacksonville’s Principal Consultant, Operational Performance Improvement to hear about their journey toward perioperative operational excellence. Learn how the health system is breaking through these historical barriers with the advanced predictive and prescriptive analytics tools offered by LeanTaaS’ iQueue for Operating Rooms solution. These improved data transparency and decision making, helping OR stakeholders fill valuable time during the day that had previously gone unused, particularly during the unpredictable waves of the pandemic.

Viewers of this webinar will be able to: 

  • Describe the interaction of OR constraints like process inefficiency, cultures of scarcity, and metrics that are not meaningful
  • Explain how adopting predictive and prescriptive analytics tools can improve data transparency and decision-making
  • Analyze how Baptist Health leveraged these tools to break barriers and improve perioperative optimization 

Results

22%Decrease in unused blocks
16%Increase in prime time utilization
4Additional cases placed on OR schedules per day
[We] saw immediate results…after piloting on our first site. We saw a record number of cases completed…two out of the three months, and a record number of OR minutes...we were actually performing our cases during our business hours, instead of having staff standing around or going later into the evening.
Sara Hubbard, MBA, MA, LSSB, CPT, SHRM-SCP
Principal Consultant, Operational Performance Improvement, Baptist Health, Jacksonville

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