Problem
- Nurses missing breaks/lunch
- Too heavy of a patient load in the morning/midday
- Need to accommodate add-ons/unlinked and linked appointments
- Need to increase capacity without adding FTEs
- Want to increase patient access
- Too much overbooking
Solution
Leadership at the cancer center deployed iQueue for Infusion Centers to optimize their infusion workload throughout the day, provide visibility into the overall scheduling decisions, and understand why days did not go as planned. As a result of the iQueue for Infusion Centers implementation, Nebraska Medicine achieved an increase in average completed volumes while utilizing existing resources, a decrease in infusion wait times and an overall positive impact on nursing workflows.
Results
Results at Fred & Pamela Buffett Cancer Center:
What Our Customers are Saying

We’ve seen tremendous success and kept our wait times under 10 minutes while increasing patient volumes by using iQueue for…
Becky Duchman, Nebraska Medicine
Director Ambulatory Infusion/Treatment Services, Heartland Oncology Clinic & Infusion, Kearney, Nebraska, Cancer Resource Centers